Mobile / App
At 777one, we take the handling of your personal information seriously. This policy sets out exactly what data we collect when you use your account, how we store it, and what choices you have — all subject to your local law and eligible regions.
This privacy policy applies to all information you provide when you open an account, log in from your mobile browser, or carry out a transaction on 777one. That includes your registration details, your session activity, and the payment methods you add to your account wallet — such as bKash, Rocket, or Bank Transfer. We collect only what is needed to operate your account, process your transactions, and respond to your support requests. We do not sell your personal data to third parties. Data linked to your payment choices — for example, the mobile number attached to your bKash wallet or the account reference you supply for Bank Transfer — is held only for the purpose of processing and recording that transaction. Cookies and similar tracking tools are used to keep your session active across device switches; you can review cookie settings through your browser. Retention periods vary by data category: active account records are held while your account remains open, and transaction logs are kept in line with applicable record-keeping requirements. Access and eligibility to use this platform depend on your local law and the eligible regions we serve. If your jurisdiction restricts access, this policy applies only to the extent that use is lawful where you are.
Understanding the exact reach of this privacy policy helps you know where your data sits and who is responsible for it. Some areas fall clearly inside our obligations; others sit with third parties or depend on the device and network you use.
Any information you enter during login or account registration — email address, mobile number, username — falls within this policy. We control how that data is stored and who can access it internally. Your login activity on mobile browsers is also covered here.
Payment-related data tied to your account wallet — including references entered for bKash, Rocket, or Bank Transfer — is covered by this policy for the duration of the transaction and the required retention period. We do not store full payment credentials beyond what is needed.
Content you view on the platform — game lobbies, table listings, published terms — does not generate personal data covered by this policy unless you interact in a way that creates a record in your account, such as placing a wager or submitting a support request.
Links or services that take you away from 777one — including payment provider interfaces for bKash or Rocket — operate under those providers' own privacy terms. We are not responsible for data handling that occurs outside our platform once you leave our pages.
You are not a passive subject of this policy — there are concrete steps you can take directly. Your account area shows the personal details we hold on file: your registered mobile number, your email address, and the payment references connected to your wallet. You can review these details after logging in and identify anything that looks incorrect. If something is wrong — a misspelled name, an outdated mobile number, or a payment reference that no longer applies — you can raise a correction request through the support contact published on the site. Where we hold data that you believe should not be retained, you can make a request explaining the specific record or category in question, and we will review it in line with applicable requirements. Keep in mind that some transaction records must be retained for a set period regardless of a deletion request, because they form part of the audit trail for your account activity. For any question about how a specific piece of your data is held, the support route below is the right starting point.
Log in to your account and open the profile section to see the personal details we currently hold. Check that your registered mobile number and email address are accurate, as these are the primary contact points for account security and support communications.
If any detail in your account profile is incorrect, contact our support team with the specific field and the correct value. Do not send full payment credentials in your message; reference the account and the field name only.
For questions about how a particular category of data — such as transaction logs for bKash payments or session records — is stored or retained, submit a written query to the support contact below. We will respond with the relevant data-handling detail for that category.
If you believe we hold data that should be deleted or restricted, submit a request explaining the record and the reason. We review each request individually and will confirm which parts can be actioned and which must be retained under applicable rules.
If you have a specific question about your data — how it is held, how to correct it, or how to request a review — use the contact routes published on the 777one site. We do not invent support hours or response guarantees here; the current contact details and any stated response windows are shown in the Help section of the site.
Open the chat icon on any page of the site to start a conversation with our support team. Use this route for straightforward account or data questions — have your registered mobile number or email ready to identify your account quickly.
For written privacy queries — correction requests, data-category questions or deletion requests — email the address published on the Contact page. Describe the specific record or field clearly and reference your account email or username so we can locate the right file.
The Help section of the 777one site carries published policy documents and account guidance. If your question is about how a particular policy section applies to your account — for example, how Rocket payment references are stored — check the Help Centre first before raising a support ticket.
Handling your account data carefully is part of how 777one operates day to day — not a separate compliance exercise. Here is how we approach four specific areas that affect your account most directly.
We use cookies to maintain your logged-in session across page loads and to remember your device when you return on mobile. You can manage cookie preferences through your browser settings. Disabling all cookies may affect your ability to stay logged in between pages.
Your account credentials — password and registered mobile number — are stored using standard security practices. We do not display your full password anywhere in the account area. If you suspect your account has been accessed without your permission, contact support immediately using the routes above.
We keep active account records for as long as your account is open. Transaction logs — including records related to bKash, Rocket, and Bank Transfer activity — are retained for the period required under applicable record-keeping rules. Closed accounts are handled according to the deletion and retention process described in the full policy document.
When we update this privacy policy in a material way, we publish the revised version on this page with a note indicating what changed. Continuing to use your account after a policy update means you have read the current version. You can request a plain-language summary of any change through email support.
Real questions from account holders about how their data is handled, what rights they have, and how to contact us about this policy.
We collect the details you enter at registration: your name, email address, and registered mobile number. If you add a payment method, we collect only the reference information needed to process that transaction — for example, the mobile number linked to your bKash or Rocket wallet. We do not collect more than what is operationally necessary.
We retain a record of the transaction reference and amount for the period required under applicable record-keeping rules. We do not store full wallet credentials or PIN details. The transaction log is visible in your account history and is used solely for account reconciliation and support purposes.
Log in and open the profile section of your account. Your registered details — mobile number, email, and linked payment references — are shown there. For a more detailed breakdown of what data categories we hold, submit a written request through email support with your account username.
You can submit a deletion request via email support. We will review which records can be removed immediately and which must be retained under applicable rules — for example, transaction logs for Bank Transfer or wallet payments may need to be kept for a set period. We will confirm the outcome of your request in writing.
Access and eligibility depend on your local law and the eligible regions we currently serve. If your jurisdiction restricts access to this platform, this privacy policy applies only to the extent that your use is lawful where you are. We do not make representations about availability in regions outside our supported scope.
Use the email support route published on the Contact page. Describe the specific data or record you are concerned about and reference your account email or username. For urgent account security concerns — such as suspected unauthorised access — open a live chat session directly from the site.